Julie & Charlie


Julie & Charlie
General Manager & Clinical Lead

Julie - As a Registered Nurse, I have worked within the health and social care sector since 1995.  I first became a Registered Manager in 2000, and since then have worked in residential & nursing services at various levels including Wellness Manager, Proact Scipr-UK Instructor, Operations Manager and General Manager. I have completed my registered managers award level 4 and also hold a professional trainers certificate. My focus has always been delivering excellent care and quality. During my previous role I turned around a home rated as inadequate by CQC when I started, to a Good rating in just over 18 months.

Charlie

As an RNLD, I have been involved in the management of residential care & nursing services since 1999. During my first Registered Manager post in 2000, I developed my knowledge base of the implications relating to the management of larger nursing homes, which included the management of a Multi-Disciplinary Team consisting of staff from OT, Physiotherapy and Nursing backgrounds.

In 2003 I joined the High Hurlands management team and was responsible for carrying out a revision of the training, development and assessment programmes for inductees, and existing staff, in line with relevant guidelines relating to the training of staff in this environment (TOPPS, JEC etc.). This revision, resulted in the service achieving a '4' during CSCI inspection for training and development of staff.

In 2008, I worked elsewhere as Operations Manager, supporting 5 registered managers in the daily running of services they were responsible for.

In 2009 I returned to High Hurlands as Deputy Head of Care and was promoted to Registered Manager and registered by CQC in 2012, currently working as Registered Manager/Clinical Lead.